IS SHIPPING FREE?
Worldwide Shipping is free on all items - No minimums!
WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?
If you have a multi-item order, each item may be shipped from the a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!
WHEN WILL I RECEIVE MY ORDER?
Orders are shipped within the US will ship out directly from our Southern California warehouse. International orders will ship from our logistic partners warehouses. Orders shipped within the US take 2-3 days for processing and typically arrive in 5-7 business days for regular USPS shipping. Other countries can take an estimated 7-10 business days (varies from county to country) due to distance traveling and customs using USPS International Express. Please note, that due to the extreme popularity of our offers, these are only estimates and dates can get pushed back. We welcome you to reach out to our customer service team for any questions in regards to shipping.
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.
WILL I BE CHARGED FOR CUSTOMS AND TAXES? (Int. Customers Only)
No US orders will be charged duties. The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.