WHAT IS YOUR RETURN POLICY?
Not satisfied with your purchase? No problem.
We offer returns and full refunds, for any reason, on all items. The item must simply be in it’s original condition and shipped back to us within 30 days of delivery.
HOW DO I RETURN AN ITEM?
Follow the link below to complete the return process. Select the items you’re sending back, and approval will be emailed to you with details on return address to return back items. Please send items back in the box you originally received.
Complete your return here: twillmkt.loopreturns.com
HOW DO I EXCHANGE AN ITEM?
If your clothing item is in like new condition, you may exchange your clothing item for a different size or color.
Follow the link below to complete your exchange process. Please provide accurate sizing or details for for your desired exchange item. Select the items you’re sending back and approval will be emailed to you with details on return address to return back items. Please send items back in the box you originally received.
Complete your exchange here: twillmkt.loopreturns.com
Note: Limit 1 size/color per exchanged items. If you have any questions about selecting your correct size please contact customer service firstname.lastname@example.org
Refunds may take up to one billing cycle to show up on your statement.
Some items cannot be returned if they are opened and clearly damaged by client. Merchandise that has been worn, used, or altered will not be accepted for return or exchange.